January 27, 2024 at The Complex.
536 West 100 South Salt Lake City, UT
BASSCASE hours: 6:00 pm – 1:00 am
Yes, set times will be released sometime during the week prior to the event. Set times are subject to change.
A full list of items that are allowed inside and items that you shouldn’t bring can be found here: HERE
No bags bigger than a purse.
No, camelbaks, hydration packs and empty water bottles are not allowed at The Complex.
Coat Check is available at concessions. $2 per item.
Arrive to the venue much earlier than your first set time you want to see, to allow time for parking and getting through the entry gates. The busiest hours will be 7:00 pm- 9:00 pm.
BASSCASE happens rain or shine!
Public parking is available at The Gateway, 1 block east of The Complex in the South and North parking garages. (Please note that the North garage isn't available for hourly parking on event nights at Vivint) Discounted all day parking vouchers can be purchased at The Complex concessions counter during any event for $6. ($1 off if you’re a Complex Crew Pass holder)
Unsecure street parking is available along 100 S. and 600 W. Please be cautious as there are areas of the street clearly marked as no parking zones; the city will ticket and/or tow your car if parked illegally. DO NOT leave valuables in your car. The Complex is not responsible for anything that happens to your car while parked on the street.
Premier Parking Options are also available. See HERE for more details.
The Complex is one to two blocks away from 3 Trax stations: Salt Lake Central, Old Greek Town & Planetarium.
Yes. Uber, Lyft, Taxi cabs and other ride shares options will pick up at the venue.
The Complex is located just west of The Gateway any downtown hotels would be a great option.
This is an 18+ event, there are no minors allowed inside the event. You must have a valid ID to enter.
There is no re-entry for this event.
Totems are not allowed, this includes retractable flagpoles. Hand held signs are ok.
We do not allow outside cameras inside without prior approval for press and media.
If you are interested in applying for a press pass please email info@v2presents.com for more info.
Yes, you can use your credit or debit cards. To purchase tickets, merch, food etc.
No, we do not offer any refunds or exchanges on tickets.
You can print your ticket OR bring it on your phone. Make sure you’ve downloaded the scannable code before you arrive at the venue as service issues have been known to happen.
We are working with Tixel who provide a safe and easy place for you to sell your ticket to another fan. To sell your ticket please go to tixel.com/sell and follow the prompts.
If you have already found a buyer for your ticket but want to complete the transaction safely, you can create a private sale by selecting the ‘make my listing private’ option at the final step.
Price Tiers have no differences aside from the cost. Once a tier sells out the next price becomes available. Early buyers are rewarded with a discount for buying early. We always recommend buying the lowest available price for each ticket type.
Send an email to info@v2presents.com with your order number and an explanation of the question or issue you’re having.
If an item is turned into The Complex or found by The Complex staff, it will be placed in on our lost and found. Please call 801-528-9197. Items are discarded after 2 weeks. Confiscated IDs are destroyed immediately..
Security and staff have the discretion to allow and not allow any items they find dangerous or unsuitable.
If we are unable to allow an item into the event, it will be your responsibility to return it to your car or home. Weare not responsible for any items left at the venue.